Running a business involves numerous details. Not only does your product or service need to be top notch, but outstanding customer service is necessary if you want to gain reoccurring customers who will sing your company’s praises. One aspect many business owners neglect is shipping and logistics. Your customers want to receive a quality product worth the price they paid for it. They also want to receive it intact in a timely and affordable manner. Visit the online reviews of any retailer, and you’re sure to find a vast number of complaints have to do with shipping. Read on to discover ways to solve your company’s shipping woes and avoid customer dissatisfaction.
1. Never Estimate Shipping